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Summary: Customer service and timeliness lacking

Review: This is my 3rd service done to my Mercedes. Each visit felt customer service and integrity of timeliness was lacking. My vehicle was fine and stalled after a quick trip to store, then started and again few miles later stalled and restarted again with engine light on only after being unable to start and continuing to rev with a new battery. Spoke to Rob 0800 Mon am who said get car there and he would get to by Tues. I had to call before closing Tues to determine my vehicle was next on list to get looked at. Weds.. I called them again and was reassured my engine malfunction was an old code and nothing wrong with my vehicle but brakes done wrong. I had googled my issue and it said my crankshaft position sensor was going and told Rob that Mon. He said he didnt agree with google but would see. This is what read on my new battery as a code. He cleared it said it was an old code and had me picked up to come get car. The car died 3x on 4 miles home and is now stuck off the road again. Charged me $60 for keeping my car 3 days and not fixing. Then when I was on phone because I complained he didnt listen to me or google or the computer and that I was willing to pay whatever and instead I was in same position. Then He said 'you know what I wont even work on your car again'..?? Seriously the last time I had my car in for oil it took an extra day cause they ordered the wrong oil for my mercedes on a $130 oil change took 3 days..I almost didn't go to him because of his history, but he is nearest to me and I trusted his work. Be forewarned this business doesn't know how to give estimates..or say they are too busy and turn away business or hire more on to get job done. You have to ask if you're done cause they have a very rude receptionist that gets on other calls and ignores you..lets you wait ten minutes for nothing while she talks on the phone. You have to call to see if you're car is ready..have never got a call from them in 3 visits..I seriously am about fair..I am 100% Ebay customer since 2002 and I give honest reviews..Th